Privacy Policy

This Privacy Policy was last revised on 28.08.2024.

Welcome to the Lounges., , ("Lounges," "Lounges Ltd," "we," or "us") social network, streaming platform and digital performance platform consisting of Web sites, services, software applications, embeddable players, and syndicated 'widgets' (the "Lounges"). Lounges values the privacy of the users, subscribers, publishers, members, and others who visit and use the Lounges (collectively or individually, "you," "You" or "Users").

We know that you care how information about you is used and shared. This Privacy Policy explains what information of yours will be collected by Lounges when you use the Lounges, how the information will be used, and how you can control the collection, correction and/or deletion of information. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources. Capitalized terms that are not defined in this Privacy Policy are defined in our Terms of Service.

This Privacy Policy is incorporated into and is subject to Lounges's Terms of Service.

By using the Lounges, you expressly consent to the information handling practices described in this Privacy Policy.

Information We Collect:

User-Provided Information. You provide us information about yourself, such as your name and e-mail address and telephone number, if you register for a User account with the Lounges. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses. We may also retain and display any messages you send through the Lounges. You may provide us information in user submissions you post, stream or include in the Lounges (collectively "User Submissions"). We may collect payment information, such as your credit card number and expiration date, where appropriate to process a financial transaction, you have requested. We may also collect information from publicly available sources or through third parties.

Information about Your Use of the Lounges. In addition to the information you provide to us directly, we may collect information about your use of the Lounges. For example, we may collect:

• Device information - such as your hardware model, IP address, other unique device identifiers, operating system version, and settings of the device you use to access the Lounges.
• Usage information - such as information about the Lounges you use, the time and duration of your use of the Lounges and other information about your interaction with content offered through a Service, and any information stored in cookies and similar technologies that we have set on your device. For detailed information about our use of cookies, web beacons, and other technologies.
• Location information - such as your computer's IP address, your mobile device's GPS signal or information about nearby Wi-Fi access points and cell towers that may be transmitted to us when you use certain Lounges.
• Information From Third-Party Sources. We may receive information about you from publicly and commercially available sources, as permitted by law, which we may combine with other information we receive from or about you. For example, we may receive information about you from a social media site if you connect to the Lounges through that site.

Other Information We Collect.

How We Use Your Information.

To Deliver Targeted Advertising.

We may use your information to facilitate the delivery of targeted ads, promotions, and offers to you, on behalf of ourselves and advertisers, on and off the Lounges.

Lounges reserves the right, but has no obligation, to monitor the User Submissions you post on the Lounges. We reserve the right to remove any such information or material for any reason or no reason, including without limitation if in our sole opinion such information or material violates, or may violate, any applicable law or our Terms of Service, or to protect or defend our rights or property or those of any third party. Lounges also reserves the right to remove information upon the request of any third party.

We use cookies, clear gifs, and log file information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information; (c) monitor the effectiveness of our Lounges; (d) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns; (e) diagnose or fix technology problems reported by our Users or engineers that are associated with certain IP addresses; and (f) help you efficiently access your information after you sign in; (h) track User Submissions and Users to the extent necessary to comply as a service provider with the Digital Millennium Copyright Act; and (i) automatically update any Lounges widgets or applications.

How We Share Your Information

The following provides information about entities with which we may share information. Our practices vary depending on the type of information.

Creators. We may share your personal data with the creators whom you follow or from whom you have purchased a ticket. This data sharing is intended for purposes of engagement, as well as for the creators' marketing activities and communications updates.

Business Partners. We may share your information with business partners to provide you with services that you request. For example, if you sign up for a promotion that runs on our Lounges but that is sponsored or co-sponsored by another company, your information may be shared with that sponsor. Lounges is not responsible for the privacy practices of these entities.

Service Providers. We may share information with vendors providing contractual services to us, such as hosting vendors, advertising service providers, and list managers. We also may share your information, including your payment information, as appropriate to process your payments for the Lounges or complete a transaction.

Other Parties. When Required by Law or As Necessary to Protect Our Users and Services. We may share your personal information as we believe is necessary or appropriate to protect, enforce, or defend the legal rights, privacy, safety, or property of the Lounges, our employees or agents or users or to comply with applicable law or legal process, including responding to requests from public and government authorities.

Logging In Through Social Media Services. If you log into the Lounges with a social media service or if you connect a social media account with the Lounges, we may share your information with that social media service. The social media services use of the shared information will be governed by the social media services privacy policy and your social media account settings. If you do not want your information shared in this way, do not connect your social media service account with your account.

Third Parties that Provide Content, Advertising, or Functionality. Some of the content, advertising, and functionality on our Lounges may be provided by third parties, such as our advertisers. These third-parties may collect or receive certain information about your use of the Lounges, including through the use of cookies, beacons, and similar technologies, and this information may be combined with information collected across different websites and online services.

Other Parties in Connection With a Corporate Transaction. We reserve the right to transfer any information we have about you in the event that we sell or transfer all or a portion of our business or assets to a third party, such as in the event of a merger, acquisition, or in connection with a bankruptcy reorganization.

Otherwise With Your Consent or At Your Direction. In addition to the sharing described in this Privacy Policy, we may share information about you with third parties whenever you consent to or direct such sharing.

Aggregated Data. We also may provide aggregated data about how users are using our Lounges to third parties (including artists), including aggregated information relating to gender, age, and location.

Links to Third-Party Sites

Lounges may link to third-party websites and services that are outside our control. We are not responsible for the security or privacy of any information collected by other websites or other services. You should exercise caution, and review the privacy statements applicable to the third-party websites and services you use.

Except as otherwise described in this Privacy Policy, Lounges will not disclose personal information to any third party unless required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to enforce our Terms of Service, take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our site; and (c) to exercise or protect the rights, property, or personal safety of Lounges, our Users or others.

Information That is Publicly Available. When you create a Lounges account, some information about your Lounges account and your account activity will be provided to other users of Lounges. This may include the date you opened your Lounges account, the date you last logged into your Lounges account, your age (if you choose to make it public), the country and the number of videos you have watched.

Any content that you submit to Lounges may be redistributed through the Internet and other media channels, and may be viewed by other Lounges users or the general public.

You may also choose to add personal information which may include your name, gender, profile picture or other details, that will be visible to other users. If you choose to add certain features to your Lounges account channel page, then these features and your activity associated with these features will be displayed to other users and may be aggregated and shared with your friends or other users. Such shared activity may include your favorite videos, videos you rated and videos that you have uploaded.

Non-Personally Identifiable Information. We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain Lounges.

Lounges may allow third-party ad servers or ad networks to serve advertisements on the Lounges. These third-party ad servers or ad networks use technology to send, directly to your browser, the advertisements and links that appear on Lounges. They automatically receive your IP address when this happens. They may also use other technologies (such as cookies, JavaScript, or web beacons) to measure the effectiveness of their advertisements and to personalize the advertising content. Lounges does not provide any personally identifiable information to these third-party ad servers or ad networks without your consent. However, please note that if an advertiser asks Lounges to show an advertisement to a certain audience and you respond to that advertisement, the advertiser or ad-server may conclude that you fit the description of the audience they are trying to reach. In addition, third-party advertisers and retailers may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here. The Lounges Privacy Policy does not apply to, and we cannot control the activities of, third-party advertisers. Please consult the respective privacy policies of such advertisers for more information.

How We Protect Your Information

Lounges uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information and implement your privacy settings. We cannot, however, ensure or warrant the security of any information you transmit to Lounges and you do so at your own risk. Once we receive your transmission of information, Lounges makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. Your privacy settings may also be affected by changes to the functionality of Lounges's distributors, such as social networks. Lounges is not responsible for the functionality or security measures of any third party.

To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from Lounges, at all times.

Compromise of Personal Information

In the event that personal information is compromised as a result of a breach of security, Lounges will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.

Your Choices About Your Information

You may, of course, decline to submit personally identifiable information through the Lounges, in which case Lounges may not be able to provide certain services to you. You may update or correct your account information and email preferences at any time by logging in to your account. You can review and correct the information about you that Lounges keeps on file by contacting us directly. Please help@Lounges.tv with your inquiry.

Children's Privacy.

Protecting the privacy of young children is especially important. For that reason, Lounges does not knowingly collect or solicit personal information from anyone under the age of 16 or knowingly allow such persons to register as users. If you are under 16, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 is allowed to provide any personal information to or on Lounges. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 16, you may contact us directly. Please email help@lounges.tv with your inquiry.

Links to Other Web Sites

We are not responsible for the practices employed by websites linked to or from the Lounges, nor the information or content contained therein. Please remember that when you use a link to go from the Lounges to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website's own rules and policies. Please read over those rules and policies before proceeding.

Notification Procedures

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business-related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on the Lounges, as determined by Lounges in its sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.

Changes to Our Privacy Policy

If we change our privacy policies and procedures, we will post those changes on the Lounges to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this website, please email help@lounges.tv with your inquiry.

The services are offered by Lounges., Athene House (Entrance Hartley Avenue), 86 The Broadway, Mill Hill, London, United Kingdom, NW7 3TD

Your Rights under the GDPR

Under GDPR, you (i.e. date subjects) have a number of rights in relation to the processing of your personal data. Please note that rights may be limited and subject to restrictions in certain situations. Regarding personal data we may hold and process, you have the:

• Right to be informed - we keep you informed about the collection and use of your personal data via this Policy.
• Right of access - to request access to the data we may hold about you.
• Right to request deletion.
• Right to rectification - to request that your personal data we hold is corrected / updated.
• Right to request data portability - that the personal data we hold about you is transferred to another person.
• The right to object - to your personal data being processed for marketing purposes.
• Right to complaint - to the Information Commissioner's Office ('ICO') if you believe we processed your personal data inappropriately. You can do this at org.uk/make-a-complaint/.

If you no longer wish to receive marketing communications from Lounges, please emails us, or simply click on the 'unsubscribe' link which you will find at the end of all our communications.

Lounges will not charge a fee for subject access requests, and we will respond within one month of receiving your request. Where requests are manifestly unfounded or excessive, in particular because they are repetitive, Lounges may charge a reasonable fee taking into account the administrative costs of providing the information (the month starts after you've received the fee) or be unable to fulfil the request. If this is the case, we will always inform you of this in writing.

Please note that the use of email communication is at the center of Lounges business model. Once you register with Lounges via the website we will send you emails about our products and services. By registering on our website, you are accepting that we will communicate with you via email. If you opt-out of receiving emails from Lounges, it may be difficult or impossible for us to deliver our products and services to you, or important communications

Rest assured that we will only email you about products that may be of interest to you based on your registration or/and investment with Lounges, and to make improvements to that product and service which will benefit all involved. Emails we send to you will not be excessive and we will never send unsolicited email messages sent in bulk (spamming). We will never share your personal data with third-party marketing companies for the purpose of sending unsolicited emails regarding other products and services.

For complete information on your individual rights under the GDPR visit the ICO website at https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-law-enforcement-processing/individual-rights/